“I’m committed to sharing information on the cancer screening programmes with my colleagues who are at practice level and therefore have most of the interactions with patients.”
This one hour eLearning will equip you with the knowledge and skills needed to tackle health inequalities and improve patient experience across the cancer pathway. The 123 Approach empowers you to make a real impact within your own role, and offers continued support beyond the training course.
Have you completed the 123 Approach to Health Inequalities Training? Are you looking to connect with others who have also completed the training? Join us in this engaging and interactive session to enhance your learning journey and ensure lasting benefits from your training experience.
Become proficient in delivering the 123 Approach to Health Inequalities training by completing this online ‘facilitator’ course. With exclusive access to additional resources, you will have the tools and techniques required to confidently provide training and inspire change within your own teams.
If you feel your team would benefit from a bespoke training package delievered by the HIPE team, we would love to hear from you. We are able to offer bespoke face-to-face Health Inequalities training that suits the needs of your team. To find out more, please contact ccf-tr.hipe@nhs.net
Our attendees are dedicated to improving the patient experience. Share your pledge with us and the community to promote health equality.
“I’m committed to sharing information on the cancer screening programmes with my colleagues who are at practice level and therefore have most of the interactions with patients.”
“I’m committed to simplifying the language used in the text messages and letters we send out.”
“I’m committed to asking a wide range of public members for feedback on the design of a new cancer pathway.”
“I’m committed to developing an easy read cover sheet to be included in all cancer services information packs.”
“I’m committed to contacting the Estates team at my local hospital to share the experience of an individual with limited mobility who had difficulties paying for parking due to the location of pay machines.”
“I’m committed to share my learning on how to manage patients who do not attend screening appointments.”
“I’m committed to meet with service users of the Deafness Resource Centre in St Helens to learn more about their experiences when accessing health care. I will review this against the Trust’s Deaf Awareness Action Plan.”
“I’m committed to meet with the Manager of the Teardrops Hub in St Helens to learn more about the difficulties homeless people face when accessing health care and in particular, cancer diagnosis/treatment.”
“I’m committed to hosting a health promotion day at a local supported living centre for service users who have a learning disability and or severe mental illness.”
This training encourages staff in all areas of an organisation to see health inequalities as their own responsibility, and supports them to take action. It is therefore suitable for anyone with interest in health inequalities and patient experience, and/or who works with people living with and beyond cancer. This includes, but is not limited to: Integrated care systems (ICSs), Primary Care Networks (PCNs), service providers such as primary care, secondary care trusts, voluntary and community sector and private sector, General practice, and Local authorities. It is suitable for staff of all bandings, and pillars of professional practice (i.e. clinical, leadership & management, research or education).
You can access the 123 Approach to Health Inequalities and Patient Experience training and Facilitator training by clicking on the ‘Click here to begin the training’ button.
You can access the Extended Edition training by booking onto one of the courses advertised on the Cancer Academy calendar. We offer multiple courses throughout the year.
The 123 Approach to Health Inequalities and Patient Experience training and Facilitator training are eLearning packages that each take between 60 – 90 minutes to complete. We advise completing the training in one go, however you can track your progress via a navigation bar on the left hand side of the screen.
The Extended Edition training, delivered as an interactive online or face to face session, takes 3 hours to complete.
The 123 Approach to Health Inequalities and Patient Experience training and Facilitator training are eLearning packages that are free for everyone in the UK to access.
The Extended Edition training, delivered by the Cheshire and Merseyside Cancer Alliance, is free for everyone in the UK to access. Facilitators who deliver the Extended Edition training themselves, following completion of the Facilitator training, will be advised to deliver the training free of charge – however, the Cheshire and Merseyside Cancer Alliance hold no responsibility over this.
The 123 Approach to Health Inequalities and Patient Experience training is an eLearning package that contributes to 1 hour of CPD.
The Facilitator training is an eLearning package that contributes to 1 hour of CPD.
The Extended Edition training can be delivered as an interactive online or face to face session that contributes to 3 hours of participatory learning CPD.
Yes, please email us and we will get back to you as soon as we can. Our email address is ccf-tr.hipe@nhs.net
Yes, there is an opportunity to provide feedback at the end of the training via a short evaluation form. If there is anything you missed, or if you would prefer to feedback directly, please email us and we will get back to you as soon as we can. Our email address is ccf-tr.hipe@nhs.net
Equality, diversity and inclusion (EDI) focuses on the legislative requirements, policies and equality standard within the NHS. It can be information-heavy and can sometimes feel too ‘big’ to do anything about, therefore falling to senior leadership teams to tackle.
Our training empowers colleagues working in cancer services to understand and tackle health inequalities themselves. It increases knowledge and confidence to address health inequalities within your own role; and provides practical steps and support on how to address health inequalities and improve patient experience. This approach encourages staff in all areas of an organisation to see health inequalities as their own responsibility, and supports them to take action.
If you participated in either the 123 Approach to Health Inequalities and Patient Experience training or Facilitator eLearning packages, you will receive access to your certificate and resources immediately following completion.
If you attended the Extended Edition of the training (online or face to face), you will be sent a copy of your certificate and a link to enable you to access the resources via email within … days.
Organisations can deliver the training in-house, using Facilitators who have completed the Facilitator training and are approved to deliver the 123 Approach training.
You can find more information on the Facilitator training here
Health Inequality and Patient Experience (HIPE) Networks can provide a platform for sharing updates and best practice within organisations/regions, and incites partnership working across the system.
Whether you are new to health inequalities or are experienced within the field, why not consider joining a HIPE Network in your area. You can find more information on what is available in your local area here.
If you are a member of a HIPE Network that is not listed, please email ccf-tr.hipe@nhs.net to include it on the map.
We love questions and feedback – and we’re always happy to help! Whether it’s about the training, or health inequalities and patient experience in general, here are some ways to contact us.
Send us a message and we will get back to you as soon as we can.
